FAQ

How is sales tax determined? 

Sales tax is determined according to the shipping address. If your billing address is in Quebec but your shipping address is in Ontario, Ontario sales tax will be charged.

What forms of payment do you accept?  

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase on our online boutique. Although if you already have a PayPal account you may use it.

Is it possible to ship outside Canada?

Yes, but United States only. 

How can I keep track of my order?

You will receive an email confirmation with a tracking number of your order. 

I'm having problems with the tracking.

Sorry about that! If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via info@myeldesign.com